Effective Date: January 1st, 2024

  

Thank you for choosing Strong Brutus. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of our products throughout North America.

Shipping Methods

We offer shipping services to customers located in North America. The shipping methods available may vary depending on the size, weight, and destination of the product. We work with reputable shipping carriers to ensure safe and timely delivery of your custom furniture.

 

Shipping Timeframes

The shipping timeframes for our products may vary depending on several factors, including the complexity of the customization, availability of materials, and current order volume. Once your order is confirmed, we will provide you with an estimated shipping timeframe. Please note that these timeframes are estimates and may be subject to change.

 

Shipping Costs

 Shipping costs are calculated based on the size, weight, and destination of the product. The shipping cost will be provided to you during the checkout process. Additional charges, such as customs duties or taxes, may apply for international shipments and will be the responsibility of the customer.

 

Tracking and Delivery

 Once your order is shipped, we will provide you with a tracking number and a link to track the progress of your shipment. It is important to provide accurate contact information to ensure smooth delivery. Our shipping carrier will contact you to schedule the delivery and provide any additional details.

 

Delivery Requirements

For the successful delivery of your custom furniture, please ensure that someone is available to receive and inspect the product upon delivery. It is important to thoroughly inspect the product for any damages or defects before signing the delivery acceptance. If you notice any issues, please contact us immediately.

 

Damaged or Lost Shipments

In the rare event that your shipment arrives damaged or is lost in transit, please contact us within [insert number of days] of receiving your order. We will work with you to resolve the issue promptly. Please note that it is important to retain all packaging materials for damaged shipments, as they may be required for insurance claims or return processes.

 

International Shipping

 For international shipments, please note that customs duties, taxes, and other fees may apply. These additional charges are the responsibility of the customer and are not included in the product or shipping costs. It is recommended to check with your local customs office for more information on import regulations and fees.

  

Changes to the Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website with a revised effective date. We encourage you to review this Shipping Policy periodically.

 If you have any questions about our Shipping Policy, please contact us by emailing info@strongbrutus.com or by calling (604) 318-4273.